The Manage People and Performance training course provides participants with a strategic approach to ensuring the efficiency and effectiveness of a team's performance. Whether at the organisational, departmental or employee level, the goal of people and performance management is to make sure that all the business goals are being met in a satisfactory manner.

Using practical tools like the GROW model, performance planning and reviews and 360 degree feedback, you will be exposed to best practice methods to assure you can implement, manage and measure the performance of your team.

During this Manage People and Performance you will complete the REACH Personality Profiling tool, which will provide you with insight into your preferred communication style and how best to communicate with others. This newly found awareness will empower you with the ability to connect better with others and can provide you with an improved level of interpersonal communication and Managing People and Performance skills.

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

There are no prerequisites for this course.

In this course participants will:

• Why performance management matters
• The manager's role in performance management
• Setting teams up for success
• Coaching for improved performance
• Monitoring and measurement of performance
• Performance Planning
• Giving feedback on staff performance
• Tips for giving positive and negative feedback
• Dealing with and managing underperformance

Performance Management amongst your team is a strategic approach to ensuring the efficiency and effectiveness of an organisation. Whether at the organisational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner. By using coaching technoiques, with a focus on developing key stengths, managers can provide staff with guidance on how to improve individual performance.

Taking into consideration your organisation's goals, both internal and external, sets the stage to apply a performance management approach with your team and put a measurable plan into place. Measurement is a crucial aspect of this type of program to identifying KPI's, job roles and timelines is critical to the success of this type of project.

Third-party registrations:

• Small classes, average 5 people, max 16
• Prices excl. GST
• Lunch and refreshments included
• Certificate of Completion (always available in the App)
• Comprehensive courseware available in the App
• Pay on Invoice or by Credit Card