Emotional Intelligence (EQ) Training - 3hours

Length: 0..5 Day(s)     Cost:$480 + GST

= Scheduled class     = Guaranteed to run     = Fully booked

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LOCATION December January February March
Auckland
Hamilton
Christchurch
Wellington
Virtual Class

As part of our newly redeveloped Signature Series Courses, the Emotional Intelligence (EQ) training course teaches you how to develop your emotional intelligence or your ability to manage your responses based on your objective assessment of different personalities and situations.

After completing this 3hour course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language. You will complete a personality profile which will help you understand the potential differences among the various personality types and where you currently fit.

This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.


This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.


There are no prerequisites for this course.


In this course participants will:

  • Know how to read emotions
  • Understand your own level of emotional intelligence
  • Use the Johari window to understand what you reveal to others about yourself and what others reveal to you
  • Understand resilience and how to build it
  • Understand social awareness and empathy and how to be more empathic and socially aware
  • Understand how different cultures respond to and display emotions
  • Know how to influence others positively
  • Know how to have emotionally intelligent conversations
  • Understand manipulation and emotional dishonesty and how to avoid it
  • Understand how to lead with emotional intelligence


Healthy Emotions + Clear Thinking + Appropriate Action = High EQ

Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the personality style of individuals and adjust your communications accordingly without being controlled by your underlying emotions.

This one day training course is useful for anyone who leads or works with other people, no matter what size the organisation. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy, and it also includes a review of your interpersonal skills.

You will learn to develop and implement these competencies to enhance your relationships in work and life by increasing your understanding of social and emotional behaviours, and learning how to adapt and manage your responses to particular situations. The PD Training Emotional Intelligence Course teaches you how to build stronger relationships, how to empathise with others, how to manage your stress levels, how to overcome challenging situations, how to diffuse personal conflicts and much more.


After completing this course, participants will have learned to:

Topic 1: EQ - A Passing Fad?

  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection

Topic 2: I Feel therefore I Am

  • Tuning In to Your Own Emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection

Topic 3: The Emotions of Others

  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection

Third-party registrations:

ACE offers training through our partnership with PD Training. ACE partners with PD Training to offer an extensive range of Professional Development training and short courses.
Details:
  • Small classes, average 5 people, max 16
  • Prices excl. GST
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware available in the App
  • Pay on Invoice or by Credit Card

Online Training:

  • Instructor-led classes conducted with a live trainer via Zoom Meeting.
  • Available worldwide as online training based in New Zealand.
  • Attend from the comfort of your home or office.
  • Secure video conferencing with interactive features such as:
    • Live polling
    • Screen sharing
    • Whiteboards
    • Live chat
    • Breakout sessions
  • Flexible platform options: Microsoft Teams, Skype for Business, Webex, or Zoom upon request.
  • Courses facilitated in English and open to participants from industries across New Zealand, Australia, Singapore, Malaysia, and Hong Kong.
  • Short but impactful learning experiences with global collaboration opportunities.