Emotional Intelligence (EQ) Training
= Scheduled class
= Guaranteed to run
= Fully booked
| LOCATION | December | January | February | March |
|---|---|---|---|---|
| Auckland | ||||
| Hamilton | ||||
| Christchurch | ||||
| Wellington | ||||
| Virtual Class |
As part of our newly redeveloped Signature Series Courses, The Emotional Intelligence (EQ) training course teaches you how to develop your emotional intelligence and your ability to manage your responses based on your objective assessment of different personalities and situations.
After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace and much more. You will complete a personality profile which will help you understand the potential differences among the various personality types and where you currently fit.
You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved emotional intelligence.
This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.
This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.
There are no prerequisites for this course.
In this course participants will:
- Define Emotional Intelligence (EQ)
- Identify the benefits of emotional intelligence
- Learn the five core skills required to practice emotional intelligence
- Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
- Read associated verbal and nonverbal communication (body language)
- Successfully communicate with others in a non-verbal manner (body language)
- Verbally communicate with others
- Interpret and manage your emotions
- Master tools to regulate and gain control of one’s own emotions
- Articulate your emotions using the right language
- Balance optimism and pessimism
- Effectively impact others
- Relate emotional intelligence to the workplace
- Use the concepts and techniques in the workplace
Healthy Emotions + Clear Thinking + Appropriate Action = High EQ
Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the personality style of individuals and adjust your communications accordingly.
This one-day personal development course in New Zealand is useful for anyone who leads or works with other people, no matter what size the organisation. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy, while also covering key interpersonal skills like active listening and understanding body language.
Participants will learn to develop and implement these competencies to enhance their relationships in work and life by increasing their understanding of social and emotional behaviours, and learning how to adapt and manage their emotional responses to particular situations.
After completing this course, participants will have learned to:
Topic 1: EQ - A Passing Fad?
- The Power of Emotions
- The Limbic System
- Useful Models of Emotional Intelligence
- Reflection
Topic 2: I Feel therefore I Am
- Tuning in to your own emotions
- Johari Window
- Self-Control
- Resilience
- Reflection
Topic 3: The Emotions of Others
- Interpersonal skills
- Social Awareness and Empathy
- Emotions and Culture
- Reflection
Topic 4: Emotions @ Work
- Influencing Others
- Having difficult conversations
- Dealing with change
- Toxic Workplaces and Emotional Intelligence
- Reflection
Topic 5: The Dark side
- Manipulation
- Emotional Honesty
- Reflection
Topic 6: Leading and Emotions
- Leadership and Emotional Intelligence
- Emotional Agility
- Cultivating EI in organisations
- Reflection
Topic 7: Reflections
- Create an Action Plan
- Accountability = Action
- References
Third-party registrations:
- Small classes, average 5 people, max 16
- Prices excl. GST
- Lunch and refreshments included
- Certificate of Completion (always available in the App)
- Comprehensive courseware available in the App
- Pay on Invoice or by Credit Card