Effective Delegation Training
= Scheduled class
= Guaranteed to run
= Fully booked
| LOCATION | December | January | February | March |
|---|---|---|---|---|
| Auckland | ||||
| Hamilton | ||||
| Christchurch | ||||
| Wellington | ||||
| Virtual Class |
Effective delegation is as much an art form as a skill which allows you to get more done with limited resources. If you know how to delegate skillfully, it will reduce your workload, increase your productivity and makes expansion and growth possible. You can delegate your way to success!
The PD Training Effective Delegation Training Course provides you with the knowledge and skills to effectively understand the levels, methods, monitoring, management and practice of delegation. Delegating roles and responsibilities appropriately helps both management and employees to work smoothly and productively to achieve their common goals.
This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.
There are no prerequisites for this course.
In this course participants will:
- Understand how delegation fits into their job and increase productivity
- Understand and use different ways of delegating tasks
- Use Pre-assignment review
- Pick up the right person
- Use an eight-step process for effective delegation
- Give better instructions for better delegation results
- Give instructions effectively
- Identify common delegation pitfalls and learn how to avoid them
- Use ways to monitor delegation results
- Monitor delegation
- Use techniques for giving effective feedback
- Provide feedback
- Understand the importance of delegation and its results
- Manage a delegation meeting
Delegation is often one of the hardest skills for a manager to master. During this training course, participants receive training in the many of the facets of delegation, including when and whom to delegate responsibilities, understanding the delegation process, use effective techniques to overcome problems, and more.
After completing this course, participants will have learned to:
Topic 1: Getting Started
- Icebreaker
- Pre-Assignment Review
- Workshop Objectives
Topic 2: Why Delegate?
- Advantages & Disadvantages
- Delegation Do's and Don'ts
- Self-Assessment
Topic 3: What is Delegation?
- Delegation Definitions
- Levels of Delegation
- Guidelines for Success
- Lateral Delegation
Topic 4: Picking the Right Person
- Delegation Based on Skill Level
- Employee Motivation
- Employee Workload
- Matching of Skills & People
Topic 5: The Delegation Meeting
- Clarity in Communication
- Context & Relevance
- Ensuring Understanding
- Setting Performance Standards
- Delegating Authority
- Setting Support
- Clarity in Expectations & Committment
- Rewards & Recognition
Topic 6: Putting it into Practice
- Case Study
- Eight Steps of Delegation Meeting
- Activity
Topic 7: Giving Instructions
- Three Types of Instructions
- Examples
- Preparing Instructions
Topic 8: Monitoring Delegation
- Why Monitor Delegation?
- Advantages of Monitoring Delegation
- Methods to Monitor Delegation
Topic 9: Practicing Delegation
- Your Role in Delegation
- Employees' Role in Delegation
- When to Delegate
- Whom to Delegate To
- Delegating Authority
- Monitoring Delegation
- Managing Disappointments
Topic 10: Giving Feedback
- The Ingredients of Good Feedback
- What Makes Feedback Effective
- Case Studies
Topic 11: Becoming a Good Delegator
- Characteristics of Effective Delegators
- Personal Action Plan
- Recommended Readings
Topic 12: Wrapping Up
- Words from the Wise
Third-party registrations:
- Small classes, average 5 people, max 16
- Prices excl. GST
- Lunch and refreshments included
- Certificate of Completion (always available in the App)
- Comprehensive courseware available in the App
- Pay on Invoice or by Credit Card