Supervising Others Training

Length: 1 Day(s)     Cost:$750 + GST

= Scheduled class     = Guaranteed to run     = Fully booked

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LOCATION November December January February
Auckland
Hamilton
Christchurch
Wellington
Virtual Class

The PD Training Supervising Others training course provides participants with strong leadership skills, like delegating to others, decision making strategies, effective time management, analytical and problem-solving skills, effective communication skills, how to create an atmosphere which promotes internal motivation to work toward team goals, giving formal feedback and much more.

If you're in a supervisory position, it's important that you are equipped with the skills required to ensure your team is productive and motivated to perform at their highest levels each and every day. Anyone who supervises others, especially those who are new to supervision, will benefit from our 1-day course developed for managers and supervisors in Australia.

The PDT Supervisors Development Program utilises a system of activities that has been scientifically proven to provide leaders with improved levels of agility, resiliance and improved communication skills.

During this Supervising Others course you will complete the REACH Personality Profiling tool, which will provide you with insight into your preferred communication style and how best to communicate with others. This newly found awareness will empower you with the ability to connect better with others and can provide you with an improved level of interpersonal communication and supervisory skills.


This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.


There are no prerequisites for this course.


In this course participants will:

  • Set clear expectations for team members
  • Set S.M.A.R.T. goals for team members that motivate & inspire dedication
  • Effectively assign work that has been set according to each employee & situation
  • Master techniques to delegate effectively & confidently
  • Develop approaches to conducting formal feedback sessions
  • Provide informal, constructive feedback
  • Develop priorities & time management strategies as a team leader
  • Establish conflict resolution strategies
  • Work with new or existing teams
  • Create a path for personal development

This Supervision Training Program in New Zealand will help supervisors become more efficient and proficient at delegating, managing time, setting goals and expectations, providing feedback, resolving conflict and administering discipline when required.

All too often great team members are promoted to a supervisory role without consideration that supervising is a completely different skill set to that which made them stand out as part of the team, so by allowing new supervisors to attend this course they will learn some of the key skills required for them to be success.

Supervision Training Course helps people in supervisory roles to improve their skills, confidence and management capabilities. This training will benefit new supervisors and anyone who wants to improve their skills in supervising or managing others, ensuring high levels of productivity and team cohesion.


After completing this course, participants will have learned to:

Topic 1: You as the Supervisor

  • Competencies of a Winning Supervisor
  • What to Do If You’ve Been Promoted from within the Team
  • Reflection

Topic 2: Communicating to your Team

  • REACH Review – Communication Evolution Tool
  • Adjusting Your Style for a Better Approach
  • Reflection

Topic 3: Set the Expectations

  • Vision
  • How Does Your Team Fit into the Bigger Picture
  • Define the Requirements
  • Set the Expectations with SMART’ER Goals
  • The SMART’ER Way
  • Reflection

Topic 4: Successful Delegation

  • 10 Rules for Successful Delegation
  • Degrees of Delegation
  • Troubleshooting Delegation
  • Reflection

Topic 5: Art of Feedback

  • Types of Feedback
  • 3 Stages to Receiving Feedback
  • 5 Top Tips to prepare yourself to provide feedback
  • Feedback Delivery Tools
  • Difficult Feedback
  • Seeking Feedback

Topic 6: Managing your Time

  • The 80/20 Rule
  • Prioritising with the Urgent-Important Matrix
  • Block Out times around your Energy Cycle

Topic 7: Managing Conflict

  • Tuckman and Jensen four phase model
  • Team Development Stages
  • Using a Conflict Resolution Process
  • Alternate techniques
  • Maintaining Fairness
  • Seeking Help from Within the Team
  • Seeking Help from Outside the Team

Topic 8: Reflections

  • Create an Action Plan
  • Accountability = Action