Negotiation Training

Length: 1 Day(s)     Cost:$750 + GST

= Scheduled class     = Guaranteed to run     = Fully booked

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LOCATION November December January February
Auckland
Hamilton
Christchurch
Wellington
Virtual Class

The PD Training Negotiation Skills Training Course in New Zealand provides you with practical negotiation techniques applicable to negotiation in many contexts and situations. The negotiation training course is run like a workshop where you are given some theory, then work in pairs or small teams to prepare for negotiations that are relevant to your needs.

In this Negotiation Skills Training course, you will learn the theories of successful negotiation and get the opportunity to apply them to scenarios that reflect your specific needs. This is training tailored to you!


This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.


There are no prerequisites for this course.


In this course participants will:

  • Explain the basic types of negotiations
  • Learn the phases of negotiations & gain the skills necessary for successfully negotiating
  • Apply basic negotiating concepts (WATNA, BATNA, WAP & ZOPA)
  • Lay the groundwork for negotiation
  • Identify what information to share & what information to keep to your self
  • Master basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Demonstrate how to reach a consensus & set the terms of agreement
  • Deal with personal attacks & other difficult issues
  • Apply the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

Gain the confidence you need to resolve a point of difference, or the advantage in the outcome of a discussion, produce an agreement upon future courses of action, or bargain for individual or collective advantage. Negotiation is a process which can lead to positive outcomes and develop relationships.

This highly participative learner focused Negotiation Skills Training Course in New Zealand will arm you and your team with winning negotiation skills and tactics, so you feel better prepared, more confident and have greater control of the negotiation process.


After completing this course, participants will have learned to:

Topic 1: The Who, When And How Of Negotiation

  • What we mean by negotiation
  • Negotiation Styles
  • Dominant Negotiating Strategies
  • Your Personal Style
  • Reflection

Topic 2: Preparing To Negotiate

  • Know your BATNA
  • The Zone of Possible Agreement (ZOPA)
  • The Importance of Authority
  • Reflection

Topic 3: Becoming A Principled Negotiator

  • Introductions
  • Separate people from the problem
  • Interests vs Positions
  • Mutual Gain – growing the pie
  • Objective criteria
  • Reflection

Topic 4: Bargaining and Closing

  • Distributive and Integrative Bargaining
  • Negotiation Tactics
  • Making Concessions
  • Agreement Finalisation
  • Reflection

Topic 5: Challenges

  • Power in Negotiation
  • Integrity - The Ethics Test
  • Reflection

Topic 6: If We Can’t Meet Can We Still Negotiate?

  • Telephone Negotiation
  • Email Negotiation
  • Reflection

Topic 7: Reflections

  • Create an Action Plan
  • Accountability = Action