Dynamics 365 for Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

Students should have a basic understanding of Dynamics 365 features, functionality, and navigation.

This course forms part of our Microsoft Blended Learning Series where you can enjoy all the flexible benefits of self-led online learning with the comfort of expert virtual instructor led training and exam prep. Included is:

• E-learning modules
• Virtual Expert ACE Coaching
• Microsoft Official Curriculum (MOC) & Online Labs
• Exam Voucher

E-learning Modules:

• Implementing Microsoft Dynamics 365 Field Service
• Universal Resource Scheduling in Microsoft Dynamics 365 for Field Service

Live Virtual Coaching

• 1 day live virtual coaching with exam prep - please select a scheduled date that suits.

Exam

• Exam voucher valid for Online Proctoring or via a New Zealand Pearson Vue test centre.