This course examines the key elements of Microsoft 365 messaging administration, including managing recipients, mailboxes, transport, mail flow, administrative roles, threat protection, compliance, migrations, and client connectivity. This course is designed for persons who are aspiring to be Messaging Administrators in a Microsoft 365 deployment.

This course is designed for persons who are aspiring to the Microsoft 365 Messaging Administrator role.

• Manage the transport pipeline in Microsoft 365
• Manage and troubleshoot mail flow in Microsoft 365
• Manage message security
• Manage compliance in Microsoft 365
• Manage your Microsoft 365 messaging environment
• Manage role-based permissions in Microsoft 365
• Manage recipient objects and resources in Microsoft 365
• Manage the hybrid deployment life cycle
• Manage mailbox migrations

Module 1: Manage the transport pipeline in Microsoft 365

After completing this module, students will be able to:

• Describe the transport components of Exchange
• Plan an effective message routing for your organization
• Modify message flow for your organization
• Describe which transport agents exist and what they do
• Configure the different transport options
• Plan and set up domains for your organizations
• Understand how receive and send connectors work
• Understand what transport rules are
• Describe how transport rules are working
• Configure custom transport rules
• Describe how transport rules can be used for data loss prevention

Module 2: Manage and troubleshoot mail flow in Microsoft 365

After completing this module, students will be able to:

• Manage mail flow in organizations
• Understand mail flow for Exchange Servers
• Manage mail flow for Exchange Online
• Describe and manage mail flow in hybrid environments
• Understand how to troubleshoot SMTP mail flow issues
• Describe how to troubleshoot issues with a shared namespace
• Describe how to troubleshoot encryption issues with TLS
• Understand how Alert policies can be used to troubleshoot mail flow issues
• Troubleshooting network-based issues
• Describe troubleshooting procedures for connector and agent issues
• Plan troubleshooting for architectural issues
• Understand how to perform troubleshooting in coexistence
• Create searches for the message tracking log
• Describe how to troubleshoot using the protocol logs
• Understand how to work with the event logging for Exchange

Module 3: Manage message security

After completing this module, students will be able to:

• Explain the use and features of Exchange Online Protection
• Plan message routing for Exchange Online Protection
• Investigate the available EOP reports and logs
• Understand the different message header fields relevant for spam and spoofing protection
• Configure anti-spam and anti-malware filters in Exchange Server
• Using additional features for outbound spam filtering and quarantine
• Implementing protection features against phishing and spoofing
• Create transport rules for custom requirements
• Describe the features of Microsoft Defender for Office 365
• Describe the protection provided by Safe Attachment and Safe Links policies
• Understand the spoof intelligence features
• Describe how Microsoft Defender anti-phishing policies work
• Understand how to use the Configuration Analyzer
• Manage the Tenant Allow/Block list in Microsoft 365 Defender
• Understand the features of Advanced Hunting

Module 4: Manage compliance in Microsoft 365

After completing this module, students will be able to:

• Describe different policy and compliance features for messaging
• Evaluate the Microsoft 365 permission model
• Plan retention policies for Exchange Online mailboxes
• Create message traces to understand the mail flow in your Exchange Online organization
• Describe litigation and in-place holds in Exchange Server
• Plan retention and deletion with Message Records Management (MRM)
• Investigate the message tracking log in your Exchange organization
• Describe what in-place archiving is and how it works
• Understand the differences between journaling and archiving
• Know what the mailbox and administrator audit logs are used for
• Understand content searches to search for messages in your organization
• Describe eDiscovery cases and in-place eDiscovery for Exchange

Module 5: Manage your Microsoft 365 messaging environment

After completing this module, students will be able to:

• Configure password policy options
• Configure self-service password management
• Implement multi-factor authentication
• Plan password policies
• Configure modern authentication in Exchange Online
• Configure workload policies and throttling
• Configure quota configurations
• Deploy Microsoft 365 Integrated Apps
• Provide an overview of Exchange federated delegation sharing features
• Describe federated sharing components
• Explain considerations for designing and implementing federation trusts and certificates
• Implement organization relationships
• Implement sharing policies

Module 6: Manage role-based permissions in Microsoft 365

After completing this module, students will be able to:

• Describe how RBAC is used to assign roles to users
• Understand what management role group for administrative tasks are
• Assign the built-in management roles for administration
• Create custom management roles and assign them through role assignment policies to users
• Troubleshoot RBAC management roles
• Describe the built-in end-user roles
• Configure role assignment policies
• Create new custom roles and role assignment policies
• Understand the differences between shared permissions and split permissions
• Describe multi-forest permissions
• Identify the differences between the permission models

Module 7: Manage recipient objects and resources in Microsoft 365

After completing this module, students will be able to:

• Describe the different recipient objects in Exchange
• Describe resource mailboxes
• Describe shared mailboxes
• Describe linked mailboxes
• Describe groups
• Describe public folders
• Create and manage Mailbox settings
• Create and manage Resource and Shared mailboxes
• Create and manage Mail contacts and mail users
• Create and manage Recipient permissions
• Create and manage Groups
• Create and manage public folders
• Describe address lists
• Explain how to configure address lists
• Describe address book policies
• Explain how to configure offline address books
• Describe email address policies

Module 8: Manage the hybrid deployment life cycle

After completing this module, students will be able to:

• Describe connection options that are available for connecting on-premises Exchange to Microsoft 365
• List and describe components of a hybrid Exchange deployment
• Describe Azure Active Directory Connect (Azure AD Connect)
• Identify Microsoft 365 identity options for Exchange hybrid
• Compare Exchange delegated federation vs. OAuth
• Plan for Exchange Hybrid configuration
• Describe Organization Configuration Transfer
• Explain Exchange Modern Hybrid and Hybrid Agent
• Plan mail flow options for a hybrid Exchange deployment
• Describe the prerequisites to run the Microsoft 365 Hybrid Configuration Wizard
• Explain best practices for implementing a hybrid Exchange deployment
• Describe the purpose and functionality of Edge Transport servers
• Explain the infrastructure requirements for Edge Transport servers
• Describe EdgeSync
• Plan for message flow with an Edge Transport server
• Manage a hybrid Exchange deployment
• Explain how to configure Oauth for a hybrid Exchange deployment
• Describe how to configure OneDrive for Business attachments for on-premises mailboxes
• Troubleshoot Directory synchronization
• Troubleshoot Pass-Through Authentication and Single Sign-On
• Troubleshoot Transport with Exchange Online
• Troubleshoot Client Access in a hybrid Exchange deployment
• Troubleshoot Mailbox Replication Service

Module 9: Manage mailbox migrations

After completing this module, students will be able to:

• Describe the migration and coexistence strategies with Exchange Online
• Describe considerations that affect which migration option to use
• Determine whether DNS MX records must be changed during a mailbox migration
• Describe the requirements for an IMAP migration and how it’s carried out
• Move mailbox data using an IMAP migration
• Describe the requirements for both cutover and staged migrations
• Identify the steps involved in running both cutover and staged migrations
• Create and manage migration batches in the Exchange Admin Center
• Import PST Files to Exchange Online mailboxes
• Perform a Cross-Tenant Migration
• Prepare target user objects for a cross-tenant migration