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Managing Benefits Practitioner

Length: 2 Days    Cost: $1,325 + GST    Version: Project Management

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About this Course

The purpose of the Managing Benefits guidance and certification scheme is to provide managers and practitioners from multiple disciplines, working in a variety of organisations, with generally applicable guidance encompassing benefits management principles, practices and techniques.

Benefits are not simply just one aspect of project and programme management (PPM) – rather, they are the rationale for the investment of taxpayers’ and shareholders’ funds in change initiatives.

Accreditation pending



Audience


The Managing Benefits Practitioner course is designed for:

  • Chief Financial Officers
  • Financial Managers
  • Business Unit Managers
  • Project Accountants
  • Portfolio Managers
  • Programme Managers
  • Project Managers
  • Programme and Project Management Office Head
  • Change Managers

Prerequisites

Participants must have completed the Managing Benefits Foundation course and successfully passed the Managing Benefits Foundation exam.

The following would be an advantage as well:

  • Previous or current experience of working within project, programme and portfolio environment
  • Currently practising as a programme or project manager
  • Previous programme or project management training and development
  • Previous experience working in senior management, leadership or executive role

At Course Completion

Participants will learn how to understand the benefits management principles, practices, techniques, roles, responsibilities, and documents. Specifically to know and understand the:

  • Definitions, scope and objectives of benefits management, barriers to its effective practice, and the key success characteristics
  • Principles upon which successful approaches to benefits management are based
  • Five practices contained within the Benefits Management Cycle and relevant techniques applicable to each practice
  • Key elements of portfolio-based benefits management
  • Scope of key roles and responsibilities for benefits management and the typical contents of the main benefits management documentation
  • The various approaches to implementation and the factors to consider in sustaining progress

Practitioner Exam

  • 2½ hour open book Objective Testing Multiple Choice Question Exam held on day 2
  • Requires 50% pass to attain the Managing Benefits Practitioner certification
  • Passing the Foundation Exam is a pre-requisite for the Practitioner Exam

Course Outline


Overview / What is Benefits Management?

  • Defining terminology used and what is meant by benefits and benefits management
  • Review the track record of change initiatives in terms of benefits realisation
  • Cognitive biases affecting benefits management
  • The objectives of benefits management

The Benefits Management Principles – the seven enabling factors or principles that represent the solid foundations upon which effective benefits management is built

  • Align benefits with strategy
  • Start with the end in mind
  • Utilise successful delivery methods
  • Integrate benefits with performance management
  • Manage benefits from a portfolio perspective
  • Apply effective governance
  • Develop a value culture

The Benefits Management Cycle

  • Introduction to the Benefits Management Cycle
  • The organisational context in which Benefits Measurement operates
  • The constituent practices addressed in Benefits Measurement
  • Barriers to, and the key success characteristics of and effective approaches to Benefits Management
  • An overview of the main benefits management roles, responsibilities and documentation

Benefits Management Practice 1: Identify and Quantify

  • The objective of this practice is to lay the basis for informed options analysis, investment appraisal, and portfolio prioritisation
  • Identifying benefits through benefits discovery workshops, benefits mapping and customer insight, benefits forecasting and problems typically faced and appropriate solutions

Benefits Management Practice 2: Value and Appraise

  • Looking at why organisations value benefits in monetary terms
  • Various approaches to valuing non-financial benefits in monetary terms
  • Main approaches to initiative appraisal cost-benefit, real options, cost-effectiveness and multi-criteria analysis
  • The role of value management techniques

Benefits Management Practice 3: Plan

  • Benefits Planning covers approaches to validating benefits, prioritising benefits, managing the pre-transition phase, selecting benefits measures, benefits risk and opportunity management
  • Planning effective stakeholder engagement
  • Overview of the main initiative-level benefits management documentation used in planning for benefits realisation, including who prepares and maintains them

Benefits Management Practice 4: Realise

  • Benefits seldom just happen, there needs to be transition management; tracking and reporting, including surveys; and approaches to effective stakeholder engagement to win hearts as well as minds
  • Deliver the behavioural change upon which benefits realisation is dependent

Benefits Management Practice 5: Review

  • Looking at the importance of review as a basis for learning and continuous improvement before, during and after the initiative expected to deliver benefits

Portfolio-Based Application of Benefits Management

  • Why portfolio-based benefits management, its importance and its main elements

Implementing and Sustaining Progress

  • Getting started with implementing Benefits Management and how to sustain progress, including measuring Benefits Management impact and maturity

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